Information We Collect

Information You Provide Directly

When you register for our educational programs or contact us, we collect information you voluntarily share. This includes your name, email address, phone number, and professional background details. If you enroll in webinars or courses, we also collect payment information through secure third-party processors.

Automatically Collected Data

Our platform collects technical information to improve your experience. This includes your IP address, browser type, device information, and how you interact with our site. We use cookies and similar technologies to remember your preferences and analyze site performance.

How We Use Your Information

We process your data to deliver educational services and maintain platform functionality. Your information helps us personalize learning experiences, send relevant course updates, and provide technical support when needed.

• Delivering webinars, courses, and educational materials you've enrolled in
• Communicating about upcoming programs scheduled for autumn 2025 and early 2026
• Processing payments securely through our payment partners
• Analyzing platform usage to improve content and user experience
• Responding to your questions and providing customer support
• Complying with legal obligations under Taiwan law

Data Sharing and Third Parties

Running an educational platform means working with trusted partners. We share limited information with service providers who help us deliver courses, process payments, and maintain platform security.

Service Providers We Work With

• Payment processors for secure transaction handling
• Email service providers for course communications
• Cloud hosting services for platform infrastructure
• Analytics tools to understand how users engage with content

All third-party partners are contractually required to protect your data and use it only for specified purposes. We conduct regular reviews to ensure compliance with privacy standards.

Legal Requirements

We may disclose information when legally required by Taiwan authorities, to protect our rights, or in response to valid legal processes. This happens rarely, and we'll notify you unless prohibited by law.

Your Rights and Choices

Taiwan's Personal Data Protection Act gives you specific rights regarding your personal information. You can exercise these rights at any time by contacting us directly.

Access and Correction

You can request a copy of the personal data we hold about you. If information is incorrect or outdated, you have the right to request corrections. We'll respond to access requests within 15 days.

Data Portability

You can request your data in a structured, commonly used format. This allows you to transfer information to another service if you choose.

Deletion Requests

You can request deletion of your personal information, subject to legal retention requirements. Some data must be kept for tax and financial compliance purposes under Taiwan law.

Marketing Communications

You can opt out of marketing emails at any time using the unsubscribe link in messages. You'll still receive essential service communications about courses you're enrolled in.

Data Security Measures

We implement multiple layers of security to protect your information. This includes encryption during transmission, secure storage practices, and regular security audits.

• SSL/TLS encryption for all data transmitted to and from our platform
• Encrypted database storage with regular backups
• Access controls limiting who can view personal information
• Regular security assessments and vulnerability testing
• Employee training on data protection practices
• Incident response procedures for potential security breaches

While we take security seriously, no system is completely invulnerable. If a breach affects your data, we'll notify you promptly and take immediate steps to mitigate harm.

Cookies and Tracking Technologies

Our platform uses cookies to remember your preferences and understand how you interact with content. You can control cookie settings through your browser, though some features may not work properly if disabled.

Types of Cookies We Use

• Essential Cookies: Required for platform functionality and security
• Preference Cookies: Remember your settings and choices
• Analytics Cookies: Help us understand usage patterns and improve content
• Marketing Cookies: Deliver relevant information about upcoming programs

International Data Transfers

Our primary operations are based in Taiwan, but some service providers operate servers in other jurisdictions. When data leaves Taiwan, we ensure appropriate safeguards are in place through contractual agreements and compliance frameworks.

Data transferred internationally receives the same level of protection as required under Taiwan law. We regularly review transfer mechanisms to ensure ongoing compliance.

Children's Privacy

Our educational platform is designed for adult learners and business professionals. We don't knowingly collect information from individuals under 18. If we learn that we've inadvertently collected data from a minor, we'll delete it promptly.

Data Retention Periods

We keep your information only as long as necessary for service delivery and legal compliance. Different types of data have different retention schedules based on operational needs and regulatory requirements.

When data is no longer needed, we securely delete or anonymize it. Financial records are retained for seven years per Taiwan tax law requirements.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify you via email or platform notification before they take effect.

The last update date appears at the top of this policy. We recommend reviewing this page periodically to stay informed about how we protect your information.

Compliance with Taiwan Regulations

We comply with Taiwan's Personal Data Protection Act and maintain registration with relevant authorities. Our data processing practices align with local regulatory requirements for educational service providers.

If you have concerns about our privacy practices, you can file a complaint with Taiwan's National Development Council or contact us directly to resolve issues.